Processing for Orders
In addition to normal shipping times, processing times may vary from 24 to 48 hours.
We Ship using only one Carrier, the United States Postal Service (USPS)
For Any Order above $35, your shipping is free for DOMESTIC U.S. orders only, through USPS First Class Mail (Free Shipping 3 - 8 days as per USPS.com for U.S. Customers).
Last But Not Least, we only ship from the United States.
Returns on false eyelashes
Our apologies, but we do not accept any returns on our false eyelashes and adhesives, due to the possibility of cross contamination of products. For unopened products, please follow the "return shipping" instructions below:
If your order was placed via the "Free Option," a customer's return shipping must be paid by the customer. Additionally, for customers using the USPS Priority Mail option, a return label via First Class mail will be provided.
Replacements are shipped from our offices, and may take anywhere from 3 to 6 days to be re-shipped.